• PET INFORMATION

  • RECORDS RELEASE

    In accordance with the Florida State veterinary law regarding the confidentiality of patient medical records and treatment, a written authorization or other form of waiver executed by the client is required in order for us to provide a copy of your pet's medical records. By signing below you certify that you are the owner and/or agent and have the authorization to make medical and legal decisions for animals listed on your account. You hereby authorize Brandon Lakes Animal Hospital to release your animal's medical records to the requested person or veterinary facility. By signing this document, I herby release Brandon Lakes Animal Hospital and DVM's from any liabilities regarding release of records.

  • ALL FEES ARE DUE UPON PATIENT'S RELEASE

    We will provide a written estimate offees before any treatment is administered. The actual cost of treatment may vary depending on factors not evident at the time of original examination. A deposit is REQUIRED if animal is hospitalized for treatment. We DO NOT ACCEPT checks as payment from new clients. We accept Cash, Credit Cards (MasterCard, Visa, and American Express) or Debit Cards. The cardholderMUST be present at the time of payment.

    PAYMENT POLICY

    Payment is expected at the time of service. If your pet is to stay with us in the hospital we will collect the full estimated treatment plan charges at the time we admit your animal, any additional services are due when you pick, Ufl your pet from the hospital. If a credit is on the account you may elect to have the monies returned to you or left on the account for future use. We do not make payment arrangements; we do however offer a variety of payment options. We accept the following forms of payment. We apologize but we are not able to accept checks as a form ofpayment from new clients.

    • Cash
    • Debit Card
    • Visa
    • MasterCard
    • American Express
    • Care Credit
    • WE ONLY ACCEPT CHECKS from long-standing clients (over 1 year) in a good financial standing with us.
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